2012-03-08 / Community

Crooks posing as gas company employees, SoCalGas says

Southern California Gas Co. is alerting customers to be aware of people who reportedly have recently posed as SoCalGas employees.

According to a news account, the imposters distract an unsuspecting customer by performing “gas leak inspections” while an accomplice burglarizes the customer’s home.

All SoCalGas employees carry proper identification when called out to any job. Customers should verify the employee’s proper uniform and identification before letting anyone in the home or on the property.

SoCalGas employees will wait while the customer confirms their identity.

Here are some tips to help customers identify SoCalGas employees:

Question anyone who presents themselves as a representative of the utility.

SoCalGas workers who perform in- home appliance services, work on gas meters or work on gas pipelines wear uniforms. However, some other employees do not. Always ask for identification before allowing anyone inside the home or on the property

The majority of authorized SoCalGas employees will be in uniform with company logo and carry an official employee badge. Most field employees also drive a company vehicle.

Most of the time a SoCal- Gas employee visits a home or business in response to a service request. If no one scheduled an appointment, call SoCalGas before allowing anyone inside the home or property

Never leave the house unlocked and unattended. SoCal- Gas does not ask customers to leave their homes unattended.

To verify the authenticity of anyone claiming to be a representative of SoCalGas, customers can call the utility at (800) 427- 2200 ( English) or ( 800) 342-4545 (Spanish). SoCalGas customer service representatives are available at any time, day or night.

For more information, visit http://socalgas.com/safety.

Return to top