Terry Moerler
Terry Moerler of Aviara Real Estate in Westlake Village was awarded the highest level of service achievement in the real estate industry, Quality Service Certified (QSC) Platinum in recognition of earning 100 percent client service satisfaction in 2005, as measured by Leading Research Corporation (LRC).
QSC status is the only award in the real estate industry based on independently validated, measurable service results. Clients of QSC agents receive a customer satisfaction survey at the end of each transaction. They surveys are administered and the results are compiled by LRC.
Client feedback from the surveys becomes part of the agent's credentials. An overall satisfaction rating is displayed on a con
sumer website, (QualityService.org) where sellers and buyers have the ability to selection a real estate professional based on each agent's validated record of service satisfaction.
"Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients," said Larry D. Romito, president and CEO of QSC.
He added, "Consumers have greater confidence in service reliability, results and satisfaction with a QSC real estate professional because they know that the agent's service record has been validated by an independent third party. One hundred per
cent service satisfaction record like Terry has achieved is just awesome."


